Privacy Policy
Effective Date: 2025-07-29
Company Name: Enth Studio
Location: Pretoria, South Africa, South Africa
1. Introduction
At Enth Studio ("we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
By using our website or services, you consent to the processing of your personal information as described in this policy.
2. Information We Collect
We collect the following personal information when you interact with our website, forms, or services:
- First Name
- Last Name
- Email Address
- Phone Number
- Organizational metadata (e.g., company name, size, industry, role)
This information is voluntarily provided by you through our contact forms, onboarding flows, or other interactive elements.
3. Purpose of Collection
We collect and process this information for the following lawful purposes:
- To respond to your inquiries or requests
- To provide and improve our web development services
- To manage client relationships and communications
- For internal analytics and service improvement
- To send updates, offers, and service-related notices (only with your consent)
4. Legal Basis for Processing
In line with POPIA, we process your personal information on the following grounds:
- With your consent
- To perform a contract or take steps at your request
- Where processing is necessary to comply with a legal obligation
- Where processing is justified by our legitimate interests in providing services and running our business (without infringing your rights)
5. Storage and Security
Your information is securely stored using Supabase, a third-party backend platform with secure, encrypted data storage practices.
We take appropriate, reasonable technical and organizational safeguards to protect your information against loss, misuse, unauthorized access, or disclosure. These include:
- Role-based access control
- Encryption of data in transit and at rest
- Secure login mechanisms
- Regular security reviews
6. Sharing of Information
We do not sell or rent your personal information.
We may share your data with trusted third-party service providers solely for operational and service delivery purposes, under binding agreements to comply with POPIA. These include:
- Supabase for secure data storage and database operations.
- Resend to send you service-related transactional emails.
- Microsoft Clarity to monitor anonymized user behavior for site performance and usability analysis.
7. Cross-Border Transfers
Supabase and other providers may store or process your data in locations outside of South Africa. Where this occurs, we ensure that adequate protections are in place to comply with POPIA and to uphold your data privacy rights.
8. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Correct or update inaccurate information
- Object to processing or request restriction
- Request deletion of your data
- Lodge a complaint with the Information Regulator if your rights are violated
To exercise any of these rights, please contact us using the details below.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after such updates signifies your acceptance.
11. Contact Us
If you have questions or requests regarding this policy or your personal information, please contact:
Enth Studio
Email: admin@enth.agency
Phone: +27 82 377 0876