Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the services provided by Enth Studio ("we", "us", "our"). By engaging with our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services Offered

• Custom web design and development
• CRM integration with third-party platforms (e.g., HubSpot, Zoho, Salesforce)
• Booking functionality
• Web app development(client portal, form builder, blog builder, job board)

Each engagement is subject to a separate proposal or agreement detailing the scope of work, pricing, timelines, and deliverables.

3. Client Responsibilities

• Provide accurate and timely information required for the execution of services.
• Review and approve deliverables in a timely manner.
• Ensure you have the rights or licenses for all content (text, images, data) that you provided.
• Maintain up-to-date contact and billing information.

4. Payment Terms

• A deposit (50%) is required before development work begins, unless otherwise agreed in writing.
• Final payment is due upon project completion and prior to launch or delivery.
• Add-on features or changes beyond the original scope may incur additional charges.
• Invoices are payable within 30 calendar days of issue unless agreed otherwise.

5. Intellectual Property

• All custom code, designs, and assets created for the client remain the property of Enth Studio until full payment is received.
• Upon full payment, intellectual property rights are transferred to the client, unless otherwise stated.
• We retain the right to display completed work in our portfolio unless a written NDA prohibits it.

6. Add-On Services

• Use of add-ons (CRM integrations, booking systems, blog builder, client portal, form builder) may be subject to additional configuration and third-party API limits.
• External platform terms (e.g., Google, Calendly, HubSpot).
• Compatibility limitations based on your CMS or hosting platform.

We are not responsible for third-party service interruptions or policy changes.

7. Data Privacy

We process and store limited personal data (e.g., names, email addresses, organization metadata) in accordance with the Protection of Personal Information Act (POPIA). See our Privacy Policy for more details.

You agree not to use our services to collect, store, or transmit unlawful or sensitive personal data without appropriate legal basis and compliance measures.

8. Confidentiality

Both parties agree to keep confidential all proprietary information shared during the engagement, including but not limited to business strategies, code, login credentials, and internal documentation.

9. Limitation of Liability

We strive for quality and reliability, but we make no warranties regarding:

• The uninterrupted availability of websites or features
• Compatibility with all devices or browsers
• Third-party software performance

We shall not be liable for indirect, incidental, or consequential damages. Our liability, if any, is limited to the total amount paid by the client for the services rendered.

10. Termination

Either party may terminate an engagement with written notice. In such cases:

• Work completed up to the termination date will be billed.
• Partial refunds are at our sole discretion based on work delivered.

We reserve the right to suspend services or access for breach of these Terms or non-payment.

11. Governing Law

These Terms shall be governed by the laws of the Republic of South Africa. Any disputes shall be resolved in South African courts of competent jurisdiction.

12. Changes to Terms

We may update these Terms from time to time. The most current version will be made available on our website. Continued use of our services after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions regarding these Terms, please contact:
Enth Studio
Email: admin@enth.agency
Phone: +27 82 377 0876